Last Updated: 06-Sep-2024

Mealberg Private Limited ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website [www.mealberg.com] and use our services, including payment processing through Razorpay, integrations with Facebook, WhatsApp, and Odoo, and tracking via Google Analytics and location analytics.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information in several ways, including:

• Personal Information: When you interact with our website or services, we may collect personal information such as your name, email address, phone number, billing/shipping addresses, payment details, and any other information you provide voluntarily.
• Non-Personal Information: We collect non-personal information such as browser type, IP address, the pages you visit on our website, and the duration of your visit.

2. How We Use Your Information

We use your information for the following purposes:

• To Process Orders: We use your personal and payment information to process orders and deliver our products.
• To Provide Customer Support: We may use your contact information to respond to inquiries and provide support.
• For Marketing Purposes: With your consent, we may send promotional emails or messages regarding our products and services.
• To Improve Our Services: Non-personal information helps us analyze website performance, optimize user experience, and improve our offerings.

3. Payment Processing via Razorpay

When you make a purchase on our website, we use Razorpay as a third-party payment processor. Razorpay securely processes your payment information, including credit or debit card details. Mealberg Private Limited does not store your payment information. Razorpay's privacy policy governs the use of your payment information.

For more details on Razorpay's privacy practices, please visit Razorpay Privacy Policy.

4. Integrations with Facebook, WhatsApp, and Odoo

• Facebook and WhatsApp Integration: We use Facebook and WhatsApp integrations to allow you to communicate with us directly via social media platforms and messaging apps. By interacting with us on these platforms, you agree to the privacy policies of Facebook and WhatsApp.
  For more information, visit Facebook Privacy Policy and WhatsApp Privacy Policy.
• Odoo Integration: We integrate Odoo for managing various business operations, including sales, accounting, and customer relationship management (CRM). Your data is securely processed and stored within our Odoo platform, which is GDPR compliant.

5. Use of Google Analytics and Cookies

• Google Analytics: We use Google Analytics to analyze website traffic and understand how visitors interact with our site. Google Analytics collects non-personal information such as the number of visitors, the pages visited, and the time spent on each page. This helps us improve our services and user experience.
  For more details, please visit Google's Privacy Policy and Google Analytics Opt-Out.
• Cookies: Our website uses cookies to enhance your browsing experience, personalize content, and analyze our website performance. By using our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings.

6. Location Analytics

We may collect location-based information to provide customized services and offers based on your geographical area. Location analytics helps us understand where our customers are located and tailor our services accordingly. You may disable location services through your device settings if you do not wish to share this information.

7. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

8. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except for trusted partners who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential. We may also release your information when required by law or to protect our rights, property, or safety.

9. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for the processing of your personal data at any time.
• Object to the processing of your personal data for marketing purposes.

To exercise any of these rights, please contact us at hi@mealberg.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be reflected at the top. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mealberg Private Limited

B 204 A Rajendra Marg, Bapu Nagar

Jaipur 302015

Email: hi@mealberg.com

Phone: +91-9886466641